Alarm.com Help and Support

Scroll down for additional Alarm.com help topics

Use the App to Silence Trouble Beeps

Many alarms support using the Alarm.com App to silence trouble beeps when needed. Click above for instructions.

Add Another User to the Alarm.com App

Invite another person to the Alarm.com mobile app for your system by creating a login for them. Click above for the quick 2-step process using the Dashboard.

Add New Alarm User Code

Use your mobile phone Alarm.com app to quickly add a new 4-digit PIN code for your alarm system. All changes made through the mobile phone app are synced to your alarm system control panel.

Change your email address

Click above to see how to change your email address used with Alarm.com.

How to Link Multiple Systems

Use the Alarm.com app to link multiple Alarm.com accounts with a single sign in using the above link. Click here to see a youtube short.

Configuring Alarm.com "Places"

Create and modify geofence locations to help automate tasks based on your location. Click above for instructions.

Switching Mobile Phones

When switching to a different phone for any reason, there are a few things to be aware of to ensure minimal service disruption. Click the link above.

Change Your Alarm.com Account Password

Use your mobile phone Alarm.com app to change or reset your Alarm.com password.

Create a Sensor Notification Rule

Use your mobile phone Alarm.com app to create or edit a sensor notification rule. Useful for being alerted to a specific or group of sensors being activated for any reason without generating an alarm event.

What is an Enterprise Group

Enterprise groups are designed for commercial customers and residential customers managing more than one Alarm.com-enabled security system. Click for more resources.

Enterprise Groups - Getting Started

Enterprise groups allow you to manage security, automation, and business intelligence across two or more locations. You can also conveniently view the status and recent activity for multiple systems on one page. Click for more resources.

Business not open on time notification

A Not open on time notification can notify users if the system was not disarmed during the arrival hours specified. Click for more help.

Add a Camera

Use the Alarm.com app on your mobile phone to add a camera. Connect an existing camera again if you change internet providers, your router, or your Wi-Fi password.

Pause or Resume Recordings

Use your mobile phone Alarm.com app to pause or resume existing camera recording rules.

Alarm.com Thermostat Batteries

Short video showing how to replace the batteries in your Alarm.com Smart Thermostat.

Alarm.com Camera Help

Reconnect Camera to Wi-Fi

Troubleshooting and steps to reconnect an existing camera if you change your internet provider, your router, or your Wi-Fi password.